Background

TruStage, part of CUNA Mutual Group, is dedicated to providing insurance and financial products primarily to credit union members. Established in 1935, CUNA Mutual Group has a long history of serving this community, and TruStage offers a range of products including life, auto, home, and health insurance, as well as annuities and accidental death and dismemberment (AD&D) coverage. Focusing on trust and reliability, TruStage works through a network of credit unions across the United States to deliver accessible and straightforward insurance options tailored to their members' needs. Emphasizing exceptional customer service, TruStage provides online tools, educational resources, and direct support to help members make informed decisions and manage their policies effectively. Known for its transparency and customer-centric approach, TruStage upholds a strong reputation within the credit union movement, promoting financial security and peace of mind for its members.

Job Title

Control Data Analyst III

Job Highlights

At Trustage, I spearheaded the automation of data analysis processes, utilizing Altova XMLSpy, Excel, and SQL Server tools, which slashed delivery times by an impressive 95.8%. This innovation not only streamlined the workflow but also significantly enhanced data accuracy for critical business decisions. My role involved providing robust analytical support to the claims department, where I consistently met a 98% data accuracy standard by efficiently addressing and resolving data issues from Credit Unions. By collaborating with cross-functional teams, I played a pivotal role in improving data governance practices and contributed to the creation of Power BI dashboards that empowered stakeholders with actionable insights and visualizations. My documentation of data structures and frequent issues underscored my commitment to integrity and deepened the organizational understanding of data science processes and statistics.

Background

Intel Corporation, founded in 1968, is a leading multinational technology company renowned for its innovation in the semiconductor and microprocessor industries. Headquartered in Santa Clara, California, Intel designs and manufactures a wide range of products including processors, chipsets, graphics, memory, and storage solutions that power computers, servers, and networking devices. As a key player in the tech industry, Intel is committed to advancing computing performance and fostering innovation across various sectors such as artificial intelligence, cloud computing, and 5G technology. The company emphasizes sustainability, ethical practices, and corporate responsibility while continually pushing the boundaries of technology to create transformative solutions that improve lives and drive global progress.

Job Title

Data Center Analyst

Job Highlights

During my tenure at Intel, I collaborated closely with the engineering team to gather and analyze data, providing valuable insights that drove project success. Utilizing Intel DCM software, I managed data analysis and capacity, leading to a remarkable 40% increase in IT efficiency and operations. I was instrumental in developing and maintaining engineering procedures and documentation, which resulted in a 15% increase in compute density and data transfer efficiency. My proactive approach in fostering cross-functional collaboration and effective stakeholder communication enhanced decision-making processes. Additionally, I developed an automated data storage process using Python and SQL, which not only increased storage capacity by 13% but also significantly improved customer satisfaction, showcasing my ability to apply data-driven solutions to real-world problems.